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IF YOU ARE UNHAPPY WITH THE SERVICE

If you have a complaint about your adviser, or any financial advice you have received from your
adviser, please contact us:

Quilter Financial Planning Complaints Department

Quilter Financial Planning Complaints Department

Quilter

SUNDERLAND

SR43 4JR

Email: QFPcomplaints@quilter.com

Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website:

http://www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial
Ombudsman Service (www.financial-ombudsman.org.uk)